PRIVACY POLICY – FOOTLER PAKISTAN

Last Updated: October 1, 2026

At Footler Pakistan ("Footler", "we", "our", or "us"), accessible through https://footler.com.pk/, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, browse our products, place an order, or interact with our advertisements, including advertisements on TikTok and other social media platforms.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number and WhatsApp number

  • Email address

  • Billing and shipping address

  • Order details and purchase history

Transaction Information

  • Products purchased

  • Order value and payment method

  • Transaction and delivery status

  • Information necessary to process payments and exchanges

Technical and Device Information

  • IP address

  • Browser type and device information

  • Operating system

  • Website pages visited

  • Browsing activity and interactions with our website

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information for the following purposes:

  • To process, confirm, and deliver customer orders.

  • To contact customers regarding order confirmation and delivery updates.

  • To provide customer support and handle exchange requests.

  • To improve our website, products, and shopping experience.

  • To send promotional offers, discounts, and marketing communications where permitted.

  • To measure advertising performance and understand customer interactions.

  • To prevent fraudulent transactions and unauthorized activities.

  • To comply with applicable legal requirements.

3. TikTok Pixel and Advertising Technologies

Footler Pakistan may use TikTok Pixel and other advertising and analytics technologies on our website.

These technologies help us:

  • Measure the performance of our TikTok advertising campaigns.

  • Understand how visitors interact with our website.

  • Measure product views, add-to-cart activities, checkout activities, and purchases.

  • Create relevant advertising audiences and reach people who may be interested in our products.

  • Improve advertising effectiveness and campaign performance.

When you visit our website, TikTok Pixel and related technologies may collect or receive information such as your IP address, browser information, device information, website interactions, and certain purchase or conversion events.

This information may be shared with TikTok to provide advertising measurement, analytics, and advertising services, subject to applicable settings and requirements.

For more information about TikTok's privacy practices, please visit:

https://www.tiktok.com/legal/page/row/privacy-policy/en

You can manage your advertising preferences through TikTok's privacy and advertising settings.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your shopping experience.

Cookies may be used to:

  • Remember items added to your shopping cart.

  • Maintain website functionality.

  • Understand website traffic and visitor behavior.

  • Analyze marketing and advertising performance.

  • Improve website navigation and personalization.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing Your Personal Information

We do not sell or rent customers' personal information to third parties.

However, we may share relevant information with trusted third-party service providers when necessary, including:

  • Delivery and Courier Companies: To deliver customer orders.

  • Payment Service Providers: To process online payments and transactions.

  • E-commerce Service Providers: To operate and maintain our Shopify-powered online store.

  • Advertising Platforms: Including TikTok and other advertising platforms for campaign measurement, analytics, and marketing.

  • Analytics Providers: To understand website performance and visitor activity.

These providers may process information according to their respective privacy policies and applicable requirements.

6. Data Security

We take reasonable technical and organizational measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill customer orders.

  • Provide customer support.

  • Maintain business and transaction records.

  • Resolve disputes.

  • Meet applicable legal and regulatory obligations.

When information is no longer required, we take reasonable steps to delete or securely dispose of it.

8. Your Privacy Rights

You may contact us to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information, subject to applicable legal obligations.

  • Withdraw consent for promotional communications.

  • Ask questions about how your information is collected and used.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

Footler Pakistan is not responsible for the privacy practices, content, or security of external websites. We encourage customers to review the privacy policies of third-party services they use.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so we can review the request.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, advertising technologies, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Business Name: Footler Pakistan

Website: https://footler.com.pk/

Email: Footler.pk@gmail.com

Phone / WhatsApp: +92 304 3633714

Business Address: Plot 100-C, Tower 3, Dupatta Gali, Tariq Road, PECHS, Block 2, Karachi, Pakistan.

Customer Support Hours: Everyday, 9:00 AM – 10:00 PM.

Thank you for shopping with Footler Pakistan.