SHIPPING POLICY – FOOTLER PAKISTAN

Last Updated: October 1, 2026

At Footler Pakistan, we aim to deliver your orders safely and as quickly as possible. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website https://footler.com.pk/.

1. Shipping Coverage

Footler Pakistan currently offers delivery services across Pakistan, including major cities and other serviceable areas.

All orders are delivered through our designated courier partners.

2. Order Processing Time

  • Orders are generally processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays may be processed on the next working day.

  • For Cash on Delivery (COD) orders, our team may contact customers to confirm order details before dispatch.

  • Processing times may vary during sales, promotional campaigns, or peak shopping periods.

3. Delivery Time

Our estimated delivery timelines are:

  • Major Cities: 3–5 working days.

  • Other Areas: 4–7 working days, depending on courier availability and location.

Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Free delivery is available on orders above PKR 5,000.

  • Shipping charges may apply to orders below the free delivery threshold.

  • Any applicable shipping charges will be displayed during checkout before the order is placed.

5. Cash on Delivery (COD)

Footler Pakistan offers Cash on Delivery on eligible orders and locations.

Customers are required to pay the full order amount to the courier representative at the time of delivery.

Please ensure that your contact number and delivery address are accurate when placing your order.

6. Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp, or other available communication channels.

Customers can use the provided tracking details to check their shipment status through the relevant courier service.

7. Delivery Delays

Although we aim to deliver orders within the estimated timeframes, delays may occur due to:

  • Courier service disruptions.

  • Weather conditions.

  • Public holidays.

  • Incorrect or incomplete delivery information.

  • Unforeseen operational circumstances.

We appreciate your patience and understanding in such situations.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate shipping information when placing an order.

If a delivery attempt fails due to an incorrect address, unavailable recipient, or incomplete contact information, the courier may attempt redelivery or return the parcel to us.

Additional delivery charges may apply for reshipping returned orders.

9. Damaged or Missing Packages

If your parcel arrives damaged or appears to have missing items, please contact our customer support team as soon as possible.

Please provide your order number and clear photographs or videos of the parcel and its contents so our team can investigate and assist you.

10. Contact Information

For shipping and delivery inquiries, please contact us:

Business Name: Footler Pakistan

Website: https://footler.com.pk/

Email: Footler.pk@gmail.com

Phone / WhatsApp: +92 304 3633714

Business Address: Plot 100-C, Tower 3, Dupatta Gali, Tariq Road, PECHS, Block 2, Karachi, Pakistan.

Customer Support Hours: Everyday, 9:00 AM – 10:00 PM.

Thank you for shopping with Footler Pakistan. We appreciate your trust and look forward to serving you!